FAQs – questions and answers
- Who can I call about what?
- How do I login in for the first time?
- How do I change my password?
- Where can I send in my device and what do I need to tell Support?
- What do I need to consider when installing ORTIM software?
- How do I install an ORTIM software product?
- What about PSQL and the ORTIM products? What do I need to install and where, and when should this be activated?
- What does the error message 161 mean?
- How do I perform an update to the ORTIM a5 device software with a USB stick?
- The ORTIM a5 switches off unexpectedly during operation?
- Why does the ORTIM a5 suddenly power down?
- Why doesn’t the numeric keypad for the ORTIM a5 device work properly?
- Why doesn’t ORTIM a5 respond to the measuring keys?
- How do I copy a time category classification into ORTIM a5?
- What can I do if the file transfer between ORTIMzeit and ORTIM a5 doesn’t work?
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